Terms & Conditions

Last updated: 28 January 2026

1. Introduction

Welcome to Organic Treasures ("we", "us", "our"). By accessing or using our website, mobile app, or services, you agree to these Terms & Conditions. If you do not agree, please do not use our services.

2. Eligibility

You must be at least 18 years old, or have permission from a parent/guardian, to make purchases or create an account.

3. Account Registration

• You are responsible for maintaining the confidentiality of your account credentials.
• You agree to provide accurate and current information.
• We may suspend or terminate accounts for misuse or fraudulent activity.

4. Product Information & Availability

• We strive to display accurate product descriptions, pricing, and images.
• Prices and availability may change without notice.
• If an item is unavailable after you place an order, we will contact you to arrange a replacement, refund, or store credit.

5. Orders & Payments

• Orders are only confirmed once payment is received and verified.
• We accept the payment methods shown at checkout, processed securely through PayFast.
• We reserve the right to refuse or cancel any order at our discretion (e.g. suspected fraud, errors in pricing, or stock issues).

6. Promotions & Vouchers

Promotions and voucher codes are subject to specific terms and expiration dates. Only one voucher may be used per order unless stated otherwise.

7. Intellectual Property

All content on the website and app (including text, logos, images, and software) is the property of Organic Treasures or its licensors and is protected by applicable laws. You may not reproduce or distribute content without permission.

8. User Conduct

You agree not to:

• Use the site or app for unlawful purposes.
• Upload or distribute harmful code or content.
• Attempt to gain unauthorized access to our systems.

9. Limitation of Liability

To the fullest extent permitted by law, Organic Treasures is not liable for indirect, incidental, or consequential damages arising from your use of our services.

10. Delivery, Returns & Refunds

Please see our Shipping & Delivery Policy and Return Policy for full details on delivery timelines, self collection, returns, and refunds.

11. Changes to Terms

We may update these Terms & Conditions from time to time. Updates will be posted on the website with a revised "Last updated" date.

12. Contact Us