Refund and Returns Policy

This is a sample page.

Overview

If you are not satisfied with a product, you may request a return or exchange subject to the conditions below.

Return Window

Returns must be requested within 2 days of delivery unless otherwise stated.

Eligibility for Returns

Items must be:

Unused and in original, sealed packaging
In the same condition as received
Accompanied by proof of purchase

Non-Returnable Items

The following are generally non-returnable:

Perishable items
Items on clearance or marked as final sale
Opened personal care products (for hygiene reasons)
Gift cards or vouchers

Damaged or Incorrect Items

If you receive a damaged or incorrect item, contact us within 48 hours of delivery. We will arrange a replacement or refund with reasonable indication of damage.

Refunds

Approved refunds are processed to the original payment method.
Refund timelines depend on your payment provider.

Shipping returns

If the return is due to our error, we will cover return shipping.
If the return is due to a change of mind, return shipping costs may be your responsibility.